John and Chris Pawelski of Full Circle Recovery discuss the importance of security for both their staff and clients.
Security is essential to all businesses, but especially to organizations regulated by HIPAA. In addition to strict compliance regulations, the organization provides a robust network, including WiFi, enabling staff and clients to access connectivity at optimal speeds.
How did you get into the business?
The founders observed treatment programs that were "deficient on complete wrap around services." They aimed to provide efficiency alongside housing, credit building, finance training, and job coaching—many services unreimbursed.
What motivated you to start this business?
As a 20+ year veteran on the Dayton Police Department, one founder felt existing recovery tools were inadequate and designed this system as a more effective alternative.
How have you seen your business evolve?
Beginning with capacity for 24 clients, the organization expanded significantly due to demand for "a highly structured, long-term recovery program" with housing, offices, and growing staff resources.
What services do you offer?
The program accepts clients transitioning from hospitals, providing 12–18-month treatment with multiple care levels, housing, staff support, and assistance with documentation, credit education, job training, and financial guidance.
Key to success?
"Caring staff is the number one reason" combined with an organized, efficient system supporting treatment delivery.
How do you use technology?
The organization prioritizes technology as a "tool to further our vision rather than having technology control the company." Reliable internet across all facilities is essential.
Security protocols?
The organization "depends on the experts at WolfTech to help us with proper protocols and protections."
Need help with HIPAA compliance and security? Contact WolfTech today.
