What it is
An MSP is a company that provides managed IT under a monthly agreement. The point is proactive work (watching, patching, backing up) instead of only showing up after something is already down.
ExampleWhat it looks like
Instead of paying an hourly break-fix technician after the file server dies, you pay a monthly fee and the provider is already watching that server, applying updates, and testing restores.
WolfTech
How we handle it
WolfTech is a Dayton MSP, not a remote call center. The people who sell the work are the people who show up. No hidden fees, no ticket ping-pong to an overseas queue.
